Why AI alone isn’t enough for enterprises (and what Mercedes-Benz did about it)
How connected data and AI agents are closing the gap between individual productivity and enterprise-wide transformation.
From fragmented work to faster public health delivery
Learn how California’s DHCS used Atlassian’s Strategy Collection to connect strategy, delivery, and governance.
How Anaplan is rebuilding the broken chain between strategy and delivery
Strategy usually does not fail because leaders are unclear or teams are slow. It fails in the handoffs between intent, funding, people, systems, and work.
From repetitive tickets to instant resolution: How AI agents help reclaim your service desk for the work that matters
90,000 tickets auto-classified. Zero wait time. A practical guide to deploying Rovo agents in Jira Service Management for instant resolution and measurable ROI. The learnings in this white paper are based on the session, “Rovo Agents in action: Accelerating self-service deflection”, presented at Atlassian’s Team ’26 conference. You can check out this session and others […]
How Ace Hardware Modernized IT with Jira Service Management
A 102-year-old co-op with 5,200 stores shares hard-won lessons from rolling out Jira Service Management — from Salesforce integration to automation wins and pitfalls to avoid.
How 24 Hour Fitness transformed IT operations with Jira Service Management and Rovo Ops
How a modernized IT Ops team cut alert noise, slashed ITSM costs by 37%, and built a fully connected Ops platform that traces change and reclaims on-call sanity. The learnings in this blog post are based on the session, “From alert noise to action: How 24 Hour Fitness modernized IT Ops with Jira Service Management”, […]
From cost center to growth engine: 5 lessons from Leadership Circle’s AI-first support transformation
Leadership Circle implemented AI-first customer support to serve 3 million customers across 17 languages — achieving a 71% AI resolution rate, 65% fewer manual tickets, and a support function that now drives revenue. Here are 5 lessons from their transformation.
Inside Reddit’s IT playbook: Building for scale and AI-readiness
From tool chaos to trusted AI: how Reddit modernized IT for 4,000 employees
Marketers: stop experimenting and start solving real-world problems with AI
How marketing managers can turn stuck moments into their most valuable AI use cases
Engineering at AI scale: how connected workflows unlock velocity, visibility, and governance
A pragmatic guide for tech leaders to unify tools, teams, and AI across the SDLC.
How Datasite cut 4,000 meetings and built a culture of time empathy using Loom
Pairing Loom with Jira and Confluence helped Datasite replace status meetings with rich video updates to keep context flowing.
Unifying teams and tools: How Personio scales smarter with Jira, Confluence, and Loom
See how a fast-growing HR leader reduced friction, improved security, and boosted productivity with the help of Atlassian Teamwork Collection.
How tech leaders can turn AI hype into real team productivity
AI delivers tangible, repeatable returns when teams apply it with intent and share a common literacy.
From static spreadsheets to strategic agility: How CNA Insurance unified planning with Atlassian’s Strategy Collection
Find out how a century-old insurance leader initiated a culture of constant improvement and agile strategy, dismantling silos to align the whole organization.
How Datasite transformed its system of work with Strategy Collection
Explore how a leading M&A enterprise maximized flexibility, decision-making, and leadership visibility by adopting Atlassian’s top solution for innovative executives.
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Research and insights on how teams can deliver with AI.